Asus lastly recollects the defective ROG Z690 Hero motherboards that were catching fire
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Facepalm: Asus has last but not least issued a recall of the ROG Maximus Z690 Hero motherboards that buyers final yr documented could capture hearth. Just some designs are influenced by the difficulty, but if yours is, you should deliver it in for a cost-free substitution straight away.
If you skipped the saga as it unfolded in December, it commenced some thing like this: about a dozen people posted pictures of their Z690 Heroes with the two MOSFETs earlier mentioned the board's memory slots burnt-up or melted. Following some head scratching on Reddit and YouTube, BuildZoid finally figured out that the polarized capacitor that fed the MOSFETs was mounted backward on some boards.
In the finest-scenario circumstance, the MOSFETs or the VRMs they had been linked to would are unsuccessful without having fanfare and protect against the board from detecting the mounted memory sticks, in turn stopping it from posting, or returning an mistake code 53.
In the worst-circumstance situation, the MOSFETs would consumption much too much existing and gradually overheat or suddenly capture fire. Asus stated that it obtained 10 reports of that happening but no experiences of injuries. It encouraged influenced consumers to make contact with client guidance and reported that it was operating on a substitute program…
...and eight months later on, that plan has sort-of released. On Thursday, the Consumer Products and Basic safety Fee (CPSC) introduced the voluntary remember of Z690 Heroes with serial numbers starting with MA, MB, and MC.
The CPSC is telling consumers to quit working with their motherboards immediately and to head to asus.com/us/web site/recalls to ask for a absolutely free replacement, shipping bundled. But, if you click on that url, you can discover that Asus' internet site redirects you to a blog submit about the problem from very last 12 months that will not point out the recall. Practical.
In accordance to the CPSC, there were being about 10,000 afflicted boards marketed in-shop at Finest Buy and Micro Centre and on line by Amazon and Newegg concerning October and December very last yr. They retailed for about $600.
You can check out if your Z690 Hero is afflicted by searching at its serial amount and getting into it into the Asus checker instrument. You can locate it on a sticker located on both the major or base of the board, or if you have bought the box useful, it will be on a sticker on the facet of that. Alternatively, you can check out BuildZoid's online video, and he'll demonstrate you how to look at which way the capacitor is mounted on your own.
Presumably, Asus is doing work on a landing webpage for the remember. In the meantime, you can get in contact with their purchaser help or the client support of where ever you introduced it from and get a replacement issued that way.
Masthead credit score: SJ (@sjcbrn)
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